Reviews

The Best Sites to Use When Asking Customers for Reviews

Reviews are one of the most effective ways to generate more leads. Unfortunately, the key to getting more reviews isn’t just asking, it’s knowing where to ask your customers to leave a review. We take a look at the best places to ask customers for reviews and outline some of the advantages and disadvantages of each.

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Getting More Positive Reviews On Google, Facebook, Angie’s List, or HomeAdvisor

With nearly half of consumers looking for businesses with a four-star or better rating, reviews should be one of the cornerstones of your marketing strategy. Reviews build confidence and trust with customers, increase visibility to your company, and are a free source of advertising.

Unfortunately, outside of the food and hospitality industries, most people will only leave a review when something goes wrong. So how do you get more positive reviews for your water damage or disaster mitigation business?

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Review-Gating: Changes to Acquirly to Comply with Google’s Updated Review Policy and Submission Guidelines

Review-Gating: Google made changes to their terms of service because they feel that review-gating prevents reviews from being entirely honest and fair.

Google recently made changes to their review policy and submissions guidelines and they now prohibit the practice of review-gating. As such, we are releasing an update to our review acquisition system Acquirly in order to comply with Google’s policy changes.

What is Review-Gating and Why is Google Making the Change?

Review-Gating is a practice used by many review generation systems including Acuirly that asks customers about their experience before prompting them to leave a review. Google made changes to their terms of service because they feel that review-gating prevents reviews from being entirely honest and fair.

Google’s new policy requires customers to have an equal opportunity to leave a review, regardless of whether they had a positive or negative experience. We expect Facebook, HomeAdvisor, and the Better Business Bureau will release similar requirements in the near future.

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The Bad Review Blues: How to Respond to Negative Reviews

Geralt / Pixabay

Bad reviews got you down? You may think all of your reviews need to be perfect, but bad reviews can actually help your business. If you only have perfect reviews, customers are likely to assume they are fake or you are screening them. As long as the good outweigh the bad, negative reviews prove all of your reviews are real and that you have nothing to hide.

While you may think defending your business when you get a bad review will make you look better, but typically it’s the exact opposite. Some customers may be dissuaded by a few bad reviews, but they will definitely call your competitor if they see you constantly arguing with your customers. You will look much better if your responses show that you value your customer’s business and take their opinions seriously.

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How Acquirly Helped A Water Restoration Company Get Online Reviews

How A Water Damage Company Went From 0 To 231 Online Reviews In Under 3 Months

Getting online reviews is not only one of the most important aspects of online marketing in 2017, but the process to get online reviews is also one of the most difficult.

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Learn How To Get Online Reviews With Acquirly

By working closely with our home service contractors we have been able to help them successfully get more reviews online.

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3 Online Review Management Tips You’ve Got To Try

Did you know that a single bad review can cost you up to thirty customers?

Yikes.

Conversely, consumers are 31% more likely to spend more money on a five-star business.

Needless to say, online reviews are more important now than ever. It’s not enough just to have them, you also need to manage them. That means dedicating some time and effort into making sure that you’re getting up-to-date notifications when customers review your business and responding to them in a timely and constructive manner.

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4 Ways To Get Positive Reviews With Better Responses

With the right response you can get positive reviews

“The supreme art of war is to subdue the enemy without fighting.”
― Sun Tzu, The Art of War

On the battleground of the internet, it is possible for a business to succeed or fail based solely on their online presence and accessibility. In order to get positive reviews, you must create profiles across many different platforms.

While this can be a huge asset in spreading the word about your business,

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How to Instantly Improve Online Reviews

Improve Online Reviews And Start Getting Results!

Whether you are looking for a good restaurant in an unfamiliar area, a real estate agent, or someone to help with a restoration job, the chances are good that you’re going to use an online review service to explore your options. These days, when people are looking for trustworthy advice about services they need, they turn to online ratings. Therefore, it goes without saying that no matter what area of business you’re in,

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Under 5 Reviews Are Useless In Google

Your star rating will not show on GMB unless you have 5 reviews

Google has changed the way that they show reviews in the search results. The recent update changes how reviews are shown to searchers. In the past, the star rating of a business was shown to searchers no matter if the company had 1 or 100 reviews in the search view. However now, unless you have more than 5 reviews your stars will not display.

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Yelp Tips vs. Reviews: Know the Difference

Yelp reviews are a great way to let everyone know about your business successes. Yelp reviews help millions of people connect to the services they need, and good reviews can definitely result in more sales for your business. When your business has a strong presence on Yelp (and other sites like it), customers are more likely to engage your services. This is because people trust reviews to give them solid advice—in fact, studies have shown that people trust online reviews just as much as they would trust a recommendation from a person they actually know.

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