Water Damage Leads
To help you get as many high-quality leads as possible, you can now add additional service types and areas to your account through your dashboard. This gives you even more control over the volume of leads you get from us. Previously, adding new service types and areas required you to call your account manager. Our new automated system will speed up the process and help you get more exclusive leads.
“We wanted to give our contractors even more control over the flow of their leads,“ said 33 Mile Radius President Tim Gill.Read More
Water damage and mold go hand in hand. So do mold leads and water damage leads. If you’re a restoration contractor looking to get more water damage leads, consider expanding into mold leads too. Whether you’re getting leads from 33 Mile Radius now or you’re managing your own marketing, expanding into mold leads can increase business and revenue.Read More
One the of hardest parts of water damage restoration is getting enough water damage leads to stay busy. While pipes burst and storms cause flooding, disasters are nearly impossible to predict. Taking plumber leads will help keep your crews busy between water damage restoration leads.
While plumbing leads may not be as lucrative as water damage leads, they tend to have a higher volume of calls. Homeowners are more likely to need a leaky faucet fixed or a drain snaked than a dry out.
Plumbing jobs do require specific tools and skills, but they also lead to more customers. Building a good relationship with a customer means they are more likely to call you directly if they have water damage.
There are other advantages to taking plumbing leads, too. Your plumbing customers will leave reviews and give referrals too. Whether these turn into more plumbing leads or more water damage leads, the result is still more work.Read More
There are many ways to generate leads, from social media posts to advertising in the phone book. While many restoration companies are initially resistant to paying for leads, there are actually several advantages worth considering. Whether you’re not ready to handle your own marketing or you’re looking to supplement your advertising strategy, learn how buying water damage restoration leads can help grow your business.
What are Leads and Lead Generation
As a water damage restoration company,Read More
Success is based on building good relationships with your customers. Your technicians are the instrument, but also the face of your company. While they likely take a practical approach to restoration and cleanup, they also need good communication and customer service skills to interact with your customers. Developing a restoration training plan is the easiest way to develop their skills.Read More
Water damage restoration is almost entirely customer service. While that does mean performing quality work, it also means communicating effectively with your customers. Your customers are less likely to have an issue with your work if you have good communication skills.Read More
Storm chasing has become popular with disaster mitigation contractors. Considering that the 2017 hurricane season was one of the costliest on record, it makes sense that so many restoration contractors consider following the path of devastation.
While chasing storms may pose some challenges, it can be extremely lucrative work. Whether you’re experienced at storm chasing or looking to take advantage of this year’s storm season, here are some tips to ensure you are successful.Read More
Disaster mitigation and restoration is often a feast or famine industry. While severe weather often drives calls, hurricanes don’t happen every day. Therefore, it’s important that you get the most from your water damage leads. We listen to a huge volume of calls and talk regularly with our partners. From answering the phone to completing the job, we’re highlighting the most important ways to maximize your leads. While these designed these tips to help our current partners to convert more water damage leads into jobs,Read More
Every day we talk to contractors looking to get more water damage jobs. One of the most surprising things is the number that use IVRs or call centers. Although they may seem like a good idea, they are likely preventing you from getting jobs.
Despite many technological advancements, water damage and disaster mitigation is still a phone-based industry. A customer with water damage or a sewage backup doesn’t want to “Press 1” or wait for an expert to call them back.Read More
Despite changes in marketing, water damage and disaster mitigation still remain predominantly phone-based services. But are you asking qualifying questions when you answer the phone?
The Value of Asking Qualifying Questions
One of the biggest mistakes we hear on calls is waiting too long before asking qualifying questions. We’ve seen calls run fifteen, twenty, and even thirty minutes long. While these customers likely had plenty of questions, talking about a job you can’t see isn’t helpful.
While you should answer questions, the goal should always be to set the appoint. In our experience, the longer you talk the less likely you are to book the job. By taking control of the conversation early on, you have a better chance of either setting the appointment or getting off the phone so you can take another call.Read More